As we are well aware that Microsoft Outlook is a very helpful application that allows us to send and receive emails instantly. However, at times, it may start to give you a tough time by showing offline whenever you try to use it for the emailing purpose. This not only frustrates the user but also makes him think about what should be his next move to get rid of this issue. Most of the time, this issue can be easily fixed by upgrading your application via office.com/setup. But, sometimes, this is not enough and you have to fix it using other troubleshooting ways.
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Method 1: Reset ‘Work Offline' to Reconnect
The Work Offline option is available under the 'SEND/RECEIVE' tab in Outlook. Click the 'Work Offline' option to reset work offline mode and reconnect to the Exchange or mailbox server.
Check the status. It should reconnect to the server and display Connected: Exchange Server or similar status in the status bar. If not, check the internet connection and then retry.
Method 2: Check and Install Pending Updates
Sometimes, updates can also lead to certain issues with the programs installed on Windows OS. Therefore, if there are any pending updates related to MS Office or Outlook, you should check and install them.
However, if you are experiencing the issue after installing the updates, revert or uninstall the updates and check your Outlook.
Hope You Find This Useful,
Peter